Tuesday, January 27, 2009

Cisco IP Contact Center (IPCC) Express environment

Introduction

This document describes why an error occurs when you attempt to run a real time report, and provides possible solutions in a Cisco IP Contact Center (IPCC) Express environment.

Prerequisites

Requirements

Cisco recommends that you have knowledge of these topics:

  • Cisco CallManager

  • Cisco Customer Response Solutions (CRS)

Components Used

The information in this document is based on these software and hardware versions:

  • Cisco CallManager Version 3.x and later

  • Cisco CRS Version 3.x and later

The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.

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Cisco IP Contact Center (IPCC) Express environment

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BCMSN Videos In MP4 format (IPOD/IPhone compatible)


Introduction to BCMSN

LAN Switching Basics

Virtual LANs - Part 1

Virtual LANs - Part 2

VLAN Trunking Protocol

STP - Part 1

STP - Part 1

Advanced STP - Part 1

Advanced STP - Part 2

EtherChannels

Securing Switches - Part 1

Securing Switches - Part 2

Securing Switches - Part 3

Multilayer Switching - Part 1

Multilayer Switching - Part 2

Multilayer Switching - Part 3

IP Telephony

Wireless Networking

Network Design & Models

Queueing - Bonus Video

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High-Altitude Platforms for Wireless Communications

 


Provides an introduction to High-Altitude Platform Stations (HAPS) technology and its applications for wireless communications
High-altitude platform stations offer a promising new technology that combines the benefits of terrestrial and satellite communication systems for delivering broadband communications to users at a low cost. They are easily deployable and easy to maintain, which is why they offer a good alternative for network operators who need to find ways to get more coverage to satisfy the increasing demand for more capacity. HAPS are usually balloons, airships or unmanned aerial systems (UAS) located in the stratosphere. An enormous interest has grown worldwide to examine their use not only for broadband communications, but also for emergency services, navigation, traffic monitoring, cellular, etc.
Key features include:
* Unique book focusing on emerging HAPS technology and its applications
* Provides a thorough overview of the technology including HAPS-based communications systems, antennas for HAPS, radio propagation and channel modelling issues and HAPS networking aspects
* Presents various HAPS-related projects and initiatives developed throughout the world (North America, Europe and Asia-Pacific)
* Features a comprehensive overview on both aeronautical and telecommunications regulatory aspects, which will affect the deployment and future developments in the field of HAPS
High-Altitude Platform Systems for Wireless Communications will prove essential reading for postgraduate students in the field of HAPS, engineers, developers and designers involved in the design and maintenance of HAPS, aerospace engineers, and communications system planners and researchers.

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High-Altitude Platforms for Wireless Communications

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Guide to Computer Network Security

 


Contemporary societies have increasing dependence on computers and computer networks, and the increasing popularity of mobile computing, have given rise to numerous computer security problems. Yet despite a high proliferation of expert remedies, a viable and comprehensive solution to these security issues remains elusive, and society continues to suffer at the hands of cyber criminals, vandals and hackers.
This authoritative Guide to Computer Network Security explores computer network infrastructures and protocol design security flaws, and discusses current security solutions and best practices in both fixed and mobile computer networks. The book broadly surveys thought-provoking security issues, discussing and raising questions about the impact of new technologies and protocols (with particular emphasis on the rapid growth and skyrocketing interests and use in mobile technologies). It further explores the security threats and vulnerabilities in the current network infrastructure and protocols, and outlines current security efforts. The text assumes a modest familiarity with basic computer programming and networking.
Features:
• Covers the very core of network security, and includes chapters about the very latest in ‘handling disasters’ and ‘security in mobile network systems’
• Presents an in-depth discussion of standardization, again informing the reader on current trends on the topic
• Raises awareness of the security problems in cyberspace, and more particularly, computer network security
• Discusses computer network infrastructure and protocol design flaws and vulnerabilities
• Explores the role of legislation and law enforcement in maintaining computer and computer network security
• Proposes efficient and widely acceptable solutions and best practices to security problems, and encourages readers to investigate other possible solutions
• Alerts the reader to the daunting security problems in increasingly popular mobile network systems
• Includes two types of end-of-chapter exercises: quickly workable questions, as well as more thought-provoking advanced exercises
• Devotes one complete chapter to lab exercises: weekly, semester assignments and hard open-research projects
• Endeavours to use open source software tools throughout
• Provides support materials for lecturers and students such as PowerPoint slides, syllabus suggestions, solutions, instructor manual and student laboratory materials
This text/reference is an invaluable instructional and research tool for undergraduates in computer and information security. It is also a rich resource for practitioners, and professionals looking to gain an understanding of computer network infrastructure and information network security.
5.5M pdf

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Guide to Computer Network Security

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CCNA Discovery 4 Full Modules

Overview/Subject Matter
The CCNA Discovery curriculum is comprised of four courses. Home and Small Business Networking is the first course, and is the prerequisite for the other three courses. It is recommended that the courses be taken sequentially.
ourse 1: Home and Small Business Networking
Introduction to Computers and Applications
Personal Computer Software
Connecting to the Network
Connecting to the Internet Using an Internet Service Provider
Network Addressing
Network Services
Wireless Technology
Basic Security
Troubleshooting Your Network
Course 2: Working at a Small-to-Medium Business or ISP
The Internet and Its Uses
ISP Support
Planning a Network Update
Planning the Address Structure
Configuring the ISR
Routing
ISP Services
ISP Responsibility
Course 3: Introduction to Routing and Switching in the Enterprise
Course 4: Designing and Supporting Computer Networks

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CCNA Discovery1

CCNA Discovery2

CCNA Discovery3

CCNA Discovery4

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